Loyalty

Terms and Conditions

1. The Card:

Use of Lemon chilli veg gourmet foods LLP shall constitute your acceptance of these & condition . Lemon chilli veg gourmet foods LLP reserves the right to vary terms & conditions or to substitute an alternative rewards scheme to customers by giving reasonable notice on the website or upon reasonable notice at any of our restaurant. Use of card or any card issued under a scheme replacing the loyalty card scheme following notification of the change of new scheme shall constitute your acceptance of the varied and/ or new terms and conditions. The card is valid for one year from the date of issued. The card is non-transferable. Loyalty Card only valid in Mumbai outlets as of now.

2. Applying for the card:

The silver loyalty card can be applied by any customer of lemon chilli veg gourmet food LLP by paying a sum of rs 500/- plus taxes. Lemon chilli veg gourmet foods LLP reserves full rights to reject an application. In case if you change your address or mobile number you will intimate us at info@quattoroistorante.com.

3. Earing Points:

You must present your card to restaurant staff before requesting bill to quality for any points. At the time of paying you will receive your points in the below order excluding any taxes, convenience charge or service charge. Points cannot be split into two cards. At Quattro, SpiceKlub from Monday to Thursday, for every Rs.100/- spend, you will earn 10 point upto Rs.5000/- billing, and 12 points for billing above Rs.5001/-. On Friday, Saturday and Sunday, for every Rs 100/- spent, you will earn 8 points for billing upto Rs. 5000/- and 10 points for billing above Rs.5000/-. At Rolling Pin, for every Rs. 100/- spent, you will earn 7.5 points on every day of the week. you can only claim discount on the points you have earned and cannot claim any back for the points you have earned. Points are not transferable to any other card. Lemon chilli veg Gourmet foods LLP reserves the rights to change the rate to change the reward points and the type of qualifying purchases by giving you reasonable notice on the website, or in the restaurant or by email. Each restaurant might have an individual promotion from time to time for events, details of which will be displayed in that particular restaurant. You cannot earn points on discounts so if you are redeeming some points or using a prepaid card, discount will be given and points will be calculated on the amount after discount before taxes.

Billing Up to Rs. 5000/-
Billing above Rs. 5001/-
Quattro & SpiceKlub
(Monday to Thursday)
10 points for every Rs.100/- spent
12 points for every Rs.100/- spent
Quattro & SpiceKlub
(Friday to Saturday)
8 points for every Rs.100/-
spent
10 points for every Rs.100/- spent
DesiKlub & The Rolling Pin
(Monday to Saturday)
7.5 points for every Rs.100/- spent
7.5 points for every Rs.100/- spent
4. Redeeming points:

First time points can only be redeemed once collect 750 points on your card. This only for the first time. From the second time onwards, you need a minimum of 500 points to redeem. To redeem. To redeem points, you need to present the card along with your photo id before asking for the bill. Once the bill is generated, you cannot redeem the points. Points earned by the member at the time of redemption of previously accumulated points can be redeemed after 24 hours. In a day's transaction, same day redemption is not allowed. This card cannot be used in conjunction with any other promotion, discount or special menus or others offers. The card is valid for dining only and not for takeaway or home deliveries. While redeeming points, every points will be equivalent to Rs.1/- at SpiceKlub, Quattro and The rolling Pin. For eg. if your bill is Rs.1000/- and you have 500 points, is you choose to redeem your points, you get a discount of Rs.500/- in your bill, and your points would be redeemed.

5. Issue Rights:

The card is issued and remains the property of lemon chilli veg gourmet foods LLP, who reserves the right to decline, to register or to withdraw and cancel a card at any time. The card must be returned to lemon chilli veg Gourmet Foods LLP on request. Should your card be withdraw and canceled, you will be given 30 days to redeem any accumulated points outstanding on your card , If a period of 6 months has elapsed without any points being collected on the card, Lemon Chilli Veg Gourmet Foods LLP reserves the right to cancel the card with immediate effect upon notification to you . Lemon Chilli Veg Gourmet foods LLP will then you a 30 days notice to claim the points accumulated on your card. Failure to do so may result scheme, you will be given 30 days notice before the scheme ends in which to redeem your points under the current scheme. The card issued by Lemon Chilli Veg Gourmet Foods LLP remains the property of Lemon Chilli Veg Gourmet Foods LLP at time and the management reserves the to withdraw the card and discontinue any or all privileges or benefits associated with it at any time without any prior notice. Menu price are subject to change without prior notice.

6. Canceling Card or Reporting Lost or Stolen Card:

If your card is lost or stolen, Please contact Lemon Chilli Veg Gourmet Foods LLP and a new card will be issued at a cost of Rs.50/- plus tax. If you lose your card or if your card is stolen, please email us on info@quattroristorante.com, and also call us on +91-22-46104610 and we shall immediately block the card. Lemon Chilli Veg Gourmet Foods LLP will not be responsible if points are redeemed by a third person on your card.

7. General:

Lemon Chilli Veg Gourmet Foods LLP reserves all rights to send you email and sms. Lemon chilli Gourmet Foods LLP reserves all right to share your data with associates or to any organization, which is associated or is a contractor or is buying the company.



LOCATIONS
  • 7, Janta Industrial Estate, Senapati Bapat Marg, Opposite Phoenix Mills, Lower Parel,
    Mumbai
    022-46104610

  • 8A, Janta Industrial Estate, Opposite Phoenix Mills, Senapati Bapat Road, Lower Parel,
    Mumbai
    022-46104610

  • 24 Park Street, Magma House, Annex Building, 1st Floor
    Kolkata
    91-33-40608375

  • Shreshta Aura, Mch No:8-2-293/82/A/1217, Plot No 1217, Road No 36, Jubilee Hills
    Hyderabad
    9100920233

  • Shreshta Aura, Mch No:8-2-293/82/A/1217, Plot No 1217, Road No 36, Jubilee Hills
    Hyderabad
    9100920233


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